Categories: Technology

Now streamline your gym membership refund process with workflow

Refund workflow feature provides the ability to ‘processify’ your refunds. At the same time, enabling methods of payment, for the…

Refund workflow feature provides the ability to ‘processify’ your refunds. At the same time, enabling methods of payment, for the same. The gym staff can request for such a refund. And this request, can be approved by higher authorities via the workflow. Or by front office executive on behalf of the members. Additional options allow you to select payment method form of cash, cheque and bank transfer.

On behalf of the member, the fitness facility staff will have the access to raise the refund. Post approval of the request, finance department will have the access to process the refund. The requests get active through the workflow (or owner / gym manager based on your workflow setup).

Setting → Manage payment → Edit payment type → Select Yes for the statement displayed – “Is this payment type to be included as a Refund mode of payment? “

For bank transfer, on click of additional information like beneficiary Name, bank name, IBAN number or bank account number, IFSC code or swift code and city will be required.

Finance team to approve payments, will use the saved and displayed refund information.

Wilma Lasrado

Head of Operations at FitnessForce, Content Writing, Digital Marketing, love for travelling, exploring the fitness industry

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